Shipping Policy

  Before your order is shipped, has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.

  Total Delivery Time = Handling Time + Shipping Time

  If your order contains multiple boxes, they will be shipped separate or together(Depends on the shipping warehouse).

  Handling Time: 1-2 Business Days

  Shipping Time: 5-7 Business Days

  NOTE: We will process and ship your package within 2 business days after you place your order. If you did not receive your Tracking Number/Order Confirmation, check your email's spam box.

Shipping Costs & Tax

  Customer/recipient is responsible for customs duties and taxes.

  Customer Service Email: [email protected]

  Bad weather or an accident may postpone deliveries. We would highly appreciate your understanding and patience.

  All packages will be delivered to your home by our couriers.

  Here is the shipping fee details:

CountryShipping CostShipping Time
USFree5-7 business days
US$14.993-5 business days
Handling Time1-2 Business Days

Shipping Address

  We ship to within the United States (excluding Alaska, Hawaii, or outlying islands, Puerto Rico), Canada.

Shipping Methods

  All orders are shipped out via USPS/UPS/DHL.

Shipping and Delivery Time

  We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

  Delivery will typically take 5 to 8 business days, depending on your destination and the shipping carrier.

  When encountering with force manure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

  We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at [email protected] within 3 business days after receiving shipping. Note any visible damages and be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.

Orders Tracking

  You will receive at least two emails for each order. (If you didn't receive email, please check in the trash email.)

  Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items via your order details.

  You can visit our online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order.


  Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

  Please make sure the email address is correct on your order to receive the order confirmation and shipping confirmation emails.

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